Thanks for visiting! Over the past 4 years, Iāve thrived in the marketing, design, esports, and IT sectors, enhancing brand visibility and engagement. Recently I have worked as a VR Repair Technician at 6th Dimension and FixMyOculus.com, where I apply my expertise to ensure optimal virtual experiences and repairs.
In my career, Iāve always prioritized customer service, believing that empathy and a positive attitude create the best experiences. My diverse skill set, from digital marketing to technical troubleshooting, ensures every challenge is met with a solution-oriented approach.
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Conceptualized and established Pulse Esports as a groundbreaking initiative dedicated to connecting everyone, revolutionizing the esports landscape from the ground up by aiming to bridge the gap between enthusiasts and professional-level esports. IĀ am taking a gamers-first approach to organizing open-source events and providing a platform for aspiring gamers and competitive players. Building on my dream to make competitive esports accessible to everyone, not just those at the college or professional level. Designing, developing, and deploying innovative software solutions encompassing Ai game analysis and content repurposing, e.g., matchmaking systems, tournament management, and stream service integration systems. Managing all technical aspects of the Pulse platform, including server infrastructure, database management, and security protocols. Growing a team of developers, fostering a collaborative environment focused on continuous improvement and innovation.
As a dynamic live broadcast engineer and on-air talent for G2 and Valorant Esports, I have honed my technical expertise with industry-standard software such as Vmix Studio, OBS, and Wirecast. My role encompasses developing engaging live streams and managing the complexities of live esports production. Collaborating with the renowned G2 Esports team, I embrace the fast-paced nature of esports broadcasting, delivering high-quality content that resonates with a global audience. During my time at G2 Esports IĀ have grown on and off the cameras. Whether I'm doing play by play casting, color casting, or just operating the stream graphics and equipment, I always find a way to elevate the live broadcast experience for any audience I work with.
As a VR Repair Technician and Creative Director at 6th Dimension and FixMyOculus.com, I specialize in diagnosing and resolving complex hardware and software issues to ensure optimal virtual reality experiences for customers. My role encompasses meticulous technical work and innovative problem-solving to maintain and enhance our VR systems. In addition, I spearhead our social media strategy, crafting engaging content and interactive campaigns that foster community engagement and drive brand growth. My passion for technology and commitment to customer satisfaction are the cornerstones of my work, contributing to the success and expansion of our business in the dynamic world of virtual reality.
In my role at Geek Squad, I excelled as an Advanced Repair Agent, where I combined technical skills with exceptional customer service to diagnose, troubleshoot, and repair a wide range of electronic devices. My dedication to security management, software proficiency, and meticulous record-keeping contributed to my consistent track record for solving tough problems within my workplace and contributing to excellent customer satisfaction, making me a standout member of the team. During my time at Geek Squad I achieved my CompTIA A+ certification and became a certified Apple Repair Technician with an Apple AASP certification. These accomplishments, combined with my position as a top performer in membership sales and positive customer feedback in my market, reflect my dedication to technical excellence and customer service.
My journey in live production began with T-Mobileās Equal esports program, where I gained my initial exposure to live broadcast technology using Vmix Studio. Ā I not only gained experience in live production software like Vmix Studio but also discovered my talent for shoutcasting. Commentating for several esports events, I developed a flair for captivating audiences with my live commentary, enriching the viewing experience and contributing to the electrifying atmosphere of competitive gaming, ultimately guiding me towards a path of creative excellence and interactive storytelling in digital entertainment where IĀ am today.
I started my journey in telecom at T-Mobile US.Ā T-Mobile has became the largest leader with the most 5G connectivity available across all USĀ wireless carriers since my time at T-Mobile. During my time here, I worked as a Wireless Business Sales Expert, managing a majority of the high ticket customer-facing aspects of the business.Ā I excelled in this role, consistently leading my high-performing team in monthly revenue targets 12 Ā times in 18 months.
